At Between Two Seas, we strive to ensure your shopping experience is seamless, from ordering to delivery. We proudly ship to the UK using Royal Mail and offer worldwide shipping through DPD Express and Royal Mail Tracked & Signed services. Please find our shipping rates and details below.
// Shipping Rates
- UK Tracked 24 (2-3 Business Days): £4
- European Tracked (4-7 Business Days): £8
- Worldwide Tracked (Excluding UAE) (5-10 Business Days): £12
- United Arab Emirates (Express) (5-7 Business Days): £10
**We offer free European delivery on orders over £80
// Shipping Details
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Order Processing: All orders will be shipped within 1-2 working days. UK deliveries are sent via Royal Mail 1st class, typically arriving within 2 working days.
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International Shipments: International orders are dispatched via Post Office International or DPD, depending on the destination. All international shipments require a signature upon delivery and typically arrive within 5-10 working days, depending on the location. Due to ongoing delays related to the COVID-19 pandemic, please allow up to 10 working days before contacting us regarding your shipment.
// Import Taxes and Duties
Please note that international shipments may be subject to import taxes, duties, and customs fees once the package reaches the destination country. These charges are the responsibility of the recipient.
// Undeliverable Parcels
In cases where a parcel is not claimed or is refused by the recipient, Post Office/DPD will attempt re-delivery. If re-delivery cannot be arranged before the carrier's cut-off time, the parcel may be destroyed or abandoned by authorities in the destination country. Please be aware that we cannot offer refunds for parcels that are not claimed or refused.
// Delays and Liability
• While we do our best to provide accurate delivery estimates, Between Two Seas is not responsible for any delays caused by Post Office/DPD, particularly during peak seasons. These estimates are provided based on the best information available.
• Between Two Seas is not liable for any loss or damage to parcels left unattended with the recipient's authority. If you authorise a signature release, please ensure a safe location is designated for your parcel.
• If a package is returned to sender, we will issue a refund for the order subtotal, excluding the initial shipping cost.
