RETURNS
Please note that we have a 14 day return policy, Items can be exchanged or refunded within this period of time. Items cannot be returned if the label and/or hygiene sticker has been removed.
If you have any concerns regarding the sizing of our products, please do not hesitate to contact us.
CONDITION OF RETURN
- Full price item
- Unworn and unwashed
- Original tags attached
- Hygiene strip MUST be attached to product
- EXCHANGES AVAILABLE ON SALE ITEMS
- Please note that customers are responsible for return shipping costs
EXCHANGES/REFUNDS
- Available for all customers (PayPal refunds are not accepted by PayPal if from outside the UK an exchange can be offered where appropriate)
- Refunds/exchanges for items to the same value of your original purchase (excluding postal cost, to be paid by customer for exchange or deducted from original price when a refund is issued)
- We highly recommend that the customer returns the item with a recorded trackable delivery. Between Two Seas accept no liability for lost goods.
INTERNATIONAL RETURNS
- If you wish to return an item and you are from outside the UK, please email Info@betweentwoseas.co.uk for details.
- Customers are responsible for return shipping costs & redelivery of the new item.
- We highly recommend the customer returns the item with a recorded trackable delivery. Between Two Seas accept no liability for lost goods
FAULTY OR INCORRECT ITEM
- If you believe you have received a faulty or incorrect item please email Info@betweentwoseas.co.uk prior to returning your item.